Effective Date: December 22, 2025 · Last Updated: March 4, 2026
Welcome to Vugola. Thank you for using the Vugola platform and the products, services, and features we make available to you as part of the platform (collectively, the "Services"). Please read on to learn the rules and restrictions that govern your use of the Services. If you do not understand the Agreement, or do not accept any part of it, then you may not use the Services.
If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at:
Email: hello@vugolaai.com
Website: vugolaai.com
The entity providing the Services is Vugola LLC, a limited liability company operating under the laws of South Dakota, United States of America (referred to as "Vugola", "we", "us", or "our").
Your use of the Services is subject to these terms which may be updated from time to time (together, this "Agreement"). The Agreement includes the provisions in this document as well as those in our Privacy Policy. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions ("Additional Terms"), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms.
You must be at least 16 years old to use the Services; however, children of all ages may use the Services if enabled by a parent or legal guardian. You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you've received your parent's or guardian's permission to use the Services and have gotten your parent or guardian to agree to this Agreement on your behalf).
If you are under 18, you represent that you have your parent or guardian's permission to use the Services. Please have them read this Agreement with you. If you are a parent or legal guardian of a user under the age of 18, by allowing your child to use the Services, you are subject to the terms of this Agreement and responsible for your child's activity on the Services. Vugola does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
If you are using the Services on behalf of a company or organization, you represent that you have authority to act on behalf of that entity, and that such entity accepts this Agreement. You may not make your access credentials or account available to others outside your organization, and you are responsible for all activities that occur using your credentials.
The Service is currently offered as a beta version. Features may be incomplete, change without notice, or contain bugs, performance issues, and data inconsistencies. Vugola LLC is not liable for any data loss, instability, or interruptions occurring during the beta period.
The content on the Services includes videos, audio (for example music and other sounds), graphics, photos, text (such as comments and captions), branding (including trade names, trademarks, service marks, or logos), interactive features, software, and other materials whether provided by you, Vugola, or a third party (collectively, "Content").
Content is the responsibility of the person or entity that provides it to the Services. Vugola is under no obligation to host or serve Content. If you see any Content you believe does not comply with this Agreement, including by violating the law, you may report it to us at hello@vugolaai.com.
You may be required to sign up for an account, select a password and user name ("Vugola Account"), and provide us with certain information or data, such as your contact information. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not provide us with a name that you do not have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your Vugola Account to anyone else without our prior written permission.
You will not share your Vugola Account with anyone, and you must protect the security of your Vugola Account, password, and any other access tools or credentials. You're responsible for any activity associated with your Vugola Account.
When you link your social media accounts (TikTok, Instagram, YouTube, Facebook, Threads):
Anything you post, upload, share, store, or otherwise provide through the Services is your "User Submission". Some User Submissions may be viewable by other users. You are solely responsible for all User Submissions you contribute to the Services. You represent that all User Submissions submitted by you are accurate, complete, up-to-date, and in compliance with this Agreement, all applicable laws, rules, and regulations.
In order to display your User Submissions on the Services, and to allow other users to enjoy them (where applicable), you grant us certain rights in those User Submissions. Please note that all of the following licenses are subject to our Privacy Policy to the extent they relate to User Submissions that are also your personally-identifiable information.
For all User Submissions, you hereby grant Vugola a license to translate, modify (for technical purposes, for example, making sure your content is viewable on different devices) and reproduce and otherwise act with respect to such User Submissions, in each case to enable us to operate the Services. This is a license only – your ownership in User Submissions is not affected.
If you store a User Submission in your own personal Vugola Account, in a manner that is not viewable by any other user except you (a "Personal User Submission"), you grant Vugola a license to display, perform, and distribute your Personal User Submission for the sole purpose of making that Personal User Submission accessible to you and providing the Services necessary to do so.
If you share a User Submission publicly on the Services, or if you provide us with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Services (each a "Public User Submission"), then you grant Vugola a license to display, perform, and distribute your Public User Submission for the purpose of making that Public User Submission accessible to all Vugola users and providing the Services necessary to do so, as well as all other rights necessary to use and exercise all rights in that Public User Submission in connection with the Services and/or otherwise in connection with Vugola's business.
You agree that the licenses you grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide, provided that when you delete your Vugola Account, we will stop displaying your User Submissions (other than Public User Submissions) to other users (if applicable), but you understand and agree that it may not be possible to completely delete that content from Vugola's records.
You may remove your Content from the Services at any time. You also have the option to make a copy of your Content before removing it. You must remove your Content if you no longer have the rights required by these terms.
We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of this Agreement), in our sole discretion, and without notice.
Vugola uses machine learning models to generate clips, captions, insights, and recommendations.
Important:
Vugola may collect and analyze data and other information relating to the provision, use, and performance of various aspects of the Services and related systems and technologies ("Usage Data"). The Services may be implemented using machine learning systems designed to generate statistics, improve algorithms, and enhance clip quality in the course of processing content provided by users and Usage Data ("Machine Learning").
Nothing in these Terms prohibits Vugola from using such Machine Learning for testing, tuning, optimizing, validating, or otherwise enhancing the analytics, models, or algorithms underlying the Services. Nothing in these Terms gives you any rights in or to any part of the Services or the Machine Learning outputs generated by Vugola.
You may access and use the Services as made available to you, as long as you comply with this Agreement and applicable law. You represent, warrant, and agree that you will not provide or contribute anything, including any Content or User Submission, to the Services, or otherwise use or interact with the Services, in a manner that:
A violation of any of the foregoing is grounds for termination of your right to use or access the Services.
In accordance with the Digital Millennium Copyright Act (DMCA), we've adopted the following policy toward copyright infringement. We reserve the right to (1) block access to or remove material that we believe in good faith has been illegally copied and distributed in violation of copyright by any of our users and (2) remove and discontinue Services to repeat offenders.
If you believe that material or content residing on or accessible through the Services infringes your copyright, please send a notice of copyright infringement containing the following information to our Designated Agent:
If you believe that material that was removed (or to which access was disabled) is not infringing, or you believe that you have the right to post and use such material, you may send a counter-notice containing the following information:
Please contact Vugola's Designated Agent at the following address:
Vugola LLC
Attn: DMCA Designated Agent
Email: hello@vugolaai.com
The Services may be free, or we may charge a fee for using the Services. If you are using a free version of the Services, we will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services.
Certain of our Services may be subject to payments now or in the future (the "Paid Services"). Please note that any payment terms presented to you in the process of using or signing up for Paid Services are deemed part of this Agreement.
If you wish to purchase Paid Services, you may be asked to supply certain information relevant to your purchase, including your credit card number, the expiration date of your credit card, and your billing address.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and (ii) the information you supply to us is true, correct, and complete.
We may use third-party payment processors to bill you through a payment account linked to your account on the Services. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processors in addition to this Agreement.
Some of the Paid Services may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you ("Subscriptions"). By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation.
WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT.
Unless you opt out of auto-renewal, which can be done through your account settings, any Paid Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. If you terminate a Paid Service, you may use your subscription until the end of your then-current term, and your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. At any time before the start of your free trial and without notice, we reserve the right to (i) modify the terms applicable to any free trial offer, or (ii) cancel such free trial offer.
You may cancel your subscription at any time through your account settings. To avoid being charged for the next billing period, you must cancel at least 24 hours before your renewal date. Upon cancellation, you will retain access to Paid Services until the end of your current billing period. Vugola does not prorate or refund partial subscription periods.
All sales are final. Vugola does not offer refunds for any subscription, credit purchase, or other transaction under any circumstances once a payment has been completed. By completing a purchase, you acknowledge that you have read and accepted this no-refund policy. No exceptions will be made, including claims of dissatisfaction, accidental purchases, or changes in personal circumstances.
You may cancel your subscription at any time from your account settings. No reason or approval required. Upon cancellation, your plan remains active through the end of the current billing period, and no further charges will be made. Credits already issued are non-refundable and non-transferable.
If you have questions about your account or billing, contact us at hello@vugolaai.com.
Some features rely on third-party services and APIs (TikTok, Instagram, YouTube, Facebook, Threads, etc.). Vugola has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of any third-party service.
Vugola is not responsible for interruptions caused by:
Features depending on third-party platforms may be modified or discontinued without notice.
You may stop using the Services at any time. You may delete your account through your account settings or by contacting us at hello@vugolaai.com. You also have the option to download a copy of your data first.
Vugola is free to terminate (or suspend access to) your use of the Services or your Vugola Account for any reason in our discretion, including your breach of this Agreement. Vugola has the sole right to decide whether you are in violation of any of the restrictions set forth in this Agreement.
Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. We will try to provide advance notice to you prior to our terminating your account so that you are able to retrieve any important User Submissions you may have stored in your account (to the extent allowed by law and this Agreement), but we may not do so if we determine it would be impractical, illegal, not in the interest of someone's safety or security, or otherwise harmful to the rights or property of Vugola.
Provisions that, by their nature, should survive termination of this Agreement shall survive termination, including any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.
THE SERVICES AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICES ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. VUGOLA DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. VUGOLA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
To the fullest extent permitted by law, Vugola is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to:
In no event shall Vugola's total cumulative liability to you for any claims arising out of or related to this Agreement or the Services exceed the greater of (a) the total fees paid by you to Vugola in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100). This limitation applies regardless of the form of action, whether in contract, tort, negligence, or otherwise, and even if Vugola has been advised of the possibility of such damages.
You agree to indemnify and hold harmless Vugola and its officers, directors, employees, agents, and successors from any claims, damages, or expenses arising from:
These Terms are governed by the laws of the State of South Dakota, United States, without regard to its conflict of laws principles.
Before filing a formal claim, you agree to first contact us at hello@vugolaai.com to attempt informal resolution. We will work together in good faith to resolve any dispute, claim, or controversy arising out of or relating to these Terms within 30 days of notice.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to this Agreement shall be resolved by binding individual arbitration administered by a mutually agreed-upon arbitration service under its applicable rules. The arbitration shall take place in South Dakota, United States, or via videoconference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND VUGOLA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties' dispute is resolved through arbitration, the arbitrator may not consolidate another person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.
If this class action waiver is found to be unenforceable, then the entirety of this arbitration section shall be null and void.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Vugola LLC regarding the Services.
We are constantly trying to improve our Services, so this Agreement may need to change along with our Services. We reserve the right to change this Agreement at any time, but if we do, we will place a notice on our website, send you an email, and/or notify you by some other means.
If you don't agree with the new terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to this Agreement is effective, that means you agree to all of the changes.
Vugola LLC
Email: hello@vugolaai.com
Website: vugolaai.com
By using Vugola, you acknowledge that uploaded video content is processed by artificial intelligence systems to identify clips, generate transcriptions, and create captions. Processed content may be temporarily stored for up to 30 days to support clip delivery and re-renders. We do not use your video content to train AI models. You retain full ownership of all uploaded content and generated clips.
By using Vugola, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.