Vugola Terms of Service

    Effective Date: December 22, 2025 · Last Updated: June 23, 2026

    Introduction

    Welcome to Vugola. Thank you for using the Vugola platform and the products, services, and features we make available to you as part of the platform (collectively, the "Services"). Please read on to learn the rules and restrictions that govern your use of the Services. If you do not understand the Agreement, or do not accept any part of it, then you may not use the Services.

    If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at:

    Email: hello@vugolaai.com
    Website: vugolaai.com

    Your Service Provider

    The entity providing the Services is Vugola LLC, a limited liability company operating under the laws of South Dakota, United States of America (referred to as "Vugola", "we", "us", or "our").

    Applicable Terms

    Your use of the Services is subject to these terms which may be updated from time to time (together, this "Agreement"). The Agreement includes the provisions in this document as well as those in our Privacy Policy. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions ("Additional Terms"), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms.

    Who May Use the Services

    Age Requirements

    The Services are not intended for use by individuals under the age of 18. By using the Services, you represent and warrant that you are at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) and that you have the legal capacity to form a binding contract. We do not knowingly collect personal information from anyone under the age of 18. If we learn that a user is under 18, we will terminate that account and delete its personal information promptly.

    Businesses

    If you are using the Services on behalf of a company or organization, you represent that you have authority to act on behalf of that entity, and that such entity accepts this Agreement. You may not make your access credentials or account available to others outside your organization, and you are responsible for all activities that occur using your credentials.

    Beta Software Notice

    The Service is currently offered as a beta version. Features may be incomplete, change without notice, or contain bugs, performance issues, and data inconsistencies. Vugola LLC is not liable for any data loss, instability, or interruptions occurring during the beta period.

    Your Use of the Services

    Content on the Services

    The content on the Services includes videos, audio (for example music and other sounds), graphics, photos, text (such as comments and captions), branding (including trade names, trademarks, service marks, or logos), interactive features, software, and other materials whether provided by you, Vugola, or a third party (collectively, "Content").

    Content is the responsibility of the person or entity that provides it to the Services. Vugola is under no obligation to host or serve Content. If you see any Content you believe does not comply with this Agreement, including by violating the law, you may report it to us at hello@vugolaai.com.

    Vugola Account

    You may be required to sign up for an account, select a password and user name ("Vugola Account"), and provide us with certain information or data, such as your contact information. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not provide us with a name that you do not have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your Vugola Account to anyone else without our prior written permission.

    You will not share your Vugola Account with anyone, and you must protect the security of your Vugola Account, password, and any other access tools or credentials. You're responsible for any activity associated with your Vugola Account.

    Social Media Integrations

    When you link your social media accounts (TikTok, Instagram, YouTube, Facebook, Threads):

    • You authorize Vugola to access and use those accounts based on permissions you grant
    • We may securely store encrypted access tokens
    • You may disconnect accounts at any time through your account settings
    • You are responsible for maintaining the security of those accounts and compliance with their terms

    Your Content and Conduct

    User Submissions

    Anything you post, upload, share, store, download, reclip, or otherwise provide or process through the Services is your "User Submission". Some User Submissions may be viewable by other users. You are solely responsible for all User Submissions you contribute to the Services. You represent that all User Submissions submitted by you are accurate, complete, up-to-date, and in compliance with this Agreement, all applicable laws, rules, and regulations.

    You further represent and warrant that, for each User Submission, you own or have all necessary rights, licenses, consents, releases, and permissions to provide that User Submission to the Services and to have it used as contemplated by this Agreement, and that your User Submission and our use of it as permitted here will not infringe, misappropriate, or violate any copyright, trademark, trade secret, moral right, right of privacy, right of publicity (including any person's name, likeness, image, or voice), or any other intellectual property or proprietary right of any person or entity.

    You may not submit, upload, download, reclip, store, or otherwise process through the Services any third-party copyrighted material (including videos, audio, music, images, or footage) that you do not own or are not otherwise authorized or licensed to use. You are responsible for confirming that you hold the rights needed to clip, reformat, store, and publish any source material you bring to the Services, including material you download or import from third-party platforms. Submitting unlicensed third-party copyrighted material, or material that infringes any person's right of publicity, is a violation of this Agreement and grounds for removal of the material and termination of your access under our repeat infringer policy below.

    YOU, AND NOT VUGOLA, ARE SOLELY RESPONSIBLE FOR YOUR USER SUBMISSIONS AND FOR YOUR USE OF THE SERVICES, INCLUDING THE DOWNLOADING, RECLIPPING, REFORMATTING, STORAGE, AND PUBLICATION OF ANY SOURCE MATERIAL OR RESULTING CLIPS. TO THE FULLEST EXTENT PERMITTED BY LAW, VUGOLA IS NOT LIABLE FOR, AND DISCLAIMS ALL RESPONSIBILITY FOR, ANY INFRINGEMENT OR VIOLATION OF THE COPYRIGHT, TRADEMARK, RIGHT OF PUBLICITY, PRIVACY, OR OTHER RIGHTS OF ANY THIRD PARTY ARISING OUT OF OR RELATING TO YOUR USER SUBMISSIONS OR YOUR USE OF THE SERVICES. VUGOLA PROVIDES TOOLS THAT ACT ON THE CONTENT YOU CHOOSE TO PROVIDE AND DOES NOT REVIEW, VERIFY, OR ENDORSE THE RIGHTS YOU HOLD IN THAT CONTENT.

    Rights You Grant

    In order to display your User Submissions on the Services, and to allow other users to enjoy them (where applicable), you grant us certain rights in those User Submissions. Please note that all of the following licenses are subject to our Privacy Policy to the extent they relate to User Submissions that are also your personally-identifiable information.

    For all User Submissions, you hereby grant Vugola a license to translate, modify (for technical purposes, for example, making sure your content is viewable on different devices) and reproduce and otherwise act with respect to such User Submissions, in each case to enable us to operate the Services. This is a license only – your ownership in User Submissions is not affected.

    Personal User Submissions

    If you store a User Submission in your own personal Vugola Account, in a manner that is not viewable by any other user except you (a "Personal User Submission"), you grant Vugola a license to display, perform, and distribute your Personal User Submission for the sole purpose of making that Personal User Submission accessible to you and providing the Services necessary to do so.

    Public User Submissions

    If you share a User Submission publicly on the Services, or if you provide us with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Services (each a "Public User Submission"), then you grant Vugola a license to display, perform, and distribute your Public User Submission for the purpose of making that Public User Submission accessible to all Vugola users and providing the Services necessary to do so, as well as all other rights necessary to use and exercise all rights in that Public User Submission in connection with the Services and/or otherwise in connection with Vugola's business.

    You agree that the licenses you grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide, provided that when you delete your Vugola Account, we will stop displaying your User Submissions (other than Public User Submissions) to other users (if applicable), but you understand and agree that it may not be possible to completely delete that content from Vugola's records.

    Removing Your Content

    You may remove your Content from the Services at any time. You also have the option to make a copy of your Content before removing it. You must remove your Content if you no longer have the rights required by these terms.

    Removal of Content by Vugola

    We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of this Agreement), in our sole discretion, and without notice.

    AI-Generated Content Disclaimer

    Vugola uses machine learning models to generate clips, captions, insights, and recommendations.

    Important:

    • AI-generated outputs may be inaccurate or require human review
    • You are solely responsible for reviewing AI outputs before publishing them
    • Vugola is not liable for errors, violations, or consequences arising from AI-generated content

    Results May Not Be Unique

    The clips, captions, titles, insights, and other outputs produced by our AI are generated using machine learning models that serve many users. Because of how these models work, the results you receive may not be unique to you. Other users who upload similar source video, or who provide similar inputs, instructions, or settings, may receive identical or substantially similar outputs. We do not guarantee that any AI-generated output is original, novel, distinctive, or capable of protection as your own intellectual property.

    You assume full responsibility for your use of any AI-generated results, including how you edit, publish, distribute, monetize, or otherwise rely on them. You are responsible for confirming that your use of those results, and of any underlying source video, complies with applicable law and the rights of others before you publish. Vugola makes no warranty that AI-generated results are accurate, fit for any particular purpose, non-infringing, or unique, and we disclaim all liability arising from your use of them to the fullest extent permitted by law.

    Machine Learning and Service Improvement

    Vugola may collect and analyze data and other information relating to the provision, use, and performance of various aspects of the Services and related systems and technologies ("Usage Data"). The Services may be implemented using machine learning systems designed to generate statistics, improve algorithms, and enhance clip quality in the course of processing content provided by users and Usage Data ("Machine Learning").

    Nothing in these Terms prohibits Vugola from using such Machine Learning for testing, tuning, optimizing, validating, or otherwise enhancing the analytics, models, or algorithms underlying the Services. Nothing in these Terms gives you any rights in or to any part of the Services or the Machine Learning outputs generated by Vugola.

    Lawful Basis and No Training on Your Videos

    Where data protection law applies to this activity, we rely on our legitimate interests in operating, securing, debugging, measuring, and improving the Services as the lawful basis for the Machine Learning and service-improvement activities described above, balanced against your rights and interests. This is the same basis described in our Privacy Policy, and you can object to processing based on legitimate interests as set out there.

    To be clear about what this does and does not include: we do not use the video you upload, or the clips, transcripts, or captions generated from it, to train, fine-tune, or otherwise develop AI or machine learning models. Our service-improvement work uses Usage Data and operational signals about how the Services perform, not the substance of your video Content, to tune and enhance our systems. Your video Content is processed only to provide the Services to you, including identifying clips, generating transcriptions, and creating captions, and the third-party AI providers we use to perform that processing are contractually restricted from using your Content to train their own models. You retain full ownership of all uploaded Content and generated clips.

    Permissions and Restrictions

    You may access and use the Services as made available to you, as long as you comply with this Agreement and applicable law. You represent, warrant, and agree that you will not provide or contribute anything, including any Content or User Submission, to the Services, or otherwise use or interact with the Services, in a manner that:

    • Infringes or violates the intellectual property rights or any other rights of anyone else (including Vugola)
    • Violates any law or regulation, including any applicable export control laws or privacy laws
    • Is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable
    • Jeopardizes the security of your Vugola Account or anyone else's
    • Attempts to obtain the password, account, or other security information from any other user
    • Violates the security of any computer network, or cracks any passwords or security encryption codes
    • Runs mail list, auto-responder, or "spam" on the Services
    • "Crawls," "scrapes," or "spiders" any page, data, or portion of the Services
    • Decompiles, reverse engineers, or attempts to discover the source code or underlying algorithms of the Services
    • Uses output from the Services to develop models that compete with Vugola
    • Collects or harvests any information that might identify a person
    • Causes or encourages any inaccurate measurements of genuine user engagement with the Services

    A violation of any of the foregoing is grounds for termination of your right to use or access the Services.

    Copyright and Takedown Procedures

    Notice and Takedown

    In accordance with the Digital Millennium Copyright Act (DMCA) and applicable law, we have adopted the following policy toward claims of copyright infringement and violations of rights of publicity. We reserve the right to (1) block access to or remove material that we believe in good faith infringes the copyright of, or violates the right of publicity (including the name, likeness, image, or voice) of, any person, or that has otherwise been illegally copied and distributed by any of our users, and (2) remove material and terminate the accounts of repeat infringers as described below.

    Reporting Infringement

    If you believe that material or content residing on or accessible through the Services infringes your copyright, or violates your right of publicity (for example, it uses your name, likeness, image, or voice without authorization), please send a notice containing the following information to our Designated Agent:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or right of publicity at issue.
    • Identification of the copyrighted work or the right of publicity claimed to be infringed or violated.
    • Identification of the material that is claimed to be infringing or violating, including information reasonably sufficient to allow us to locate it on the Services.
    • Your contact information, including your address, telephone number, and email.
    • A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, the holder of the right of publicity, their agent, or the law.
    • A statement made under penalty of perjury that the information in your notice is accurate and that you are the owner, or are authorized to act on behalf of the owner, of the copyright or right of publicity that is allegedly infringed or violated.

    Counter-Notice Procedure

    If you believe that material that was removed (or to which access was disabled) is not infringing, or you believe that you have the right to post and use such material, you may send a counter-notice containing the following information:

    • Your physical or electronic signature
    • Identification of the material that has been removed and the location where it appeared before removal
    • A statement that you have a good faith belief that the material was removed as a result of mistake or misidentification
    • Your name, address, telephone number, email, and a statement consenting to the jurisdiction of the federal courts

    Repeat Infringer Policy

    Vugola has adopted and reasonably implements a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers. If a user is the subject of repeated valid notices of copyright infringement or violation of rights of publicity, or otherwise repeatedly submits material in violation of this Agreement, we will, in our discretion and as appropriate, remove the offending material and terminate or suspend that user's Vugola Account and access to the Services. We may also remove material and terminate accounts in other circumstances where we determine, in good faith, that a user has infringed the rights of others.

    Designated Agent

    Please send notices and counter-notices under this policy to Vugola's Designated Agent at the following address:

    Vugola LLC
    Attn: DMCA Designated Agent
    Email: hello@vugolaai.com

    Fees and Payments

    The Services may be free, or we may charge a fee for using the Services. If you are using a free version of the Services, we will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services.

    Paid Services

    Certain of our Services may be subject to payments now or in the future (the "Paid Services"). Please note that any payment terms presented to you in the process of using or signing up for Paid Services are deemed part of this Agreement.

    Billing

    If you wish to purchase Paid Services, you may be asked to supply certain information relevant to your purchase, including your credit card number, the expiration date of your credit card, and your billing address.

    You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and (ii) the information you supply to us is true, correct, and complete.

    We may use third-party payment processors to bill you through a payment account linked to your account on the Services. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processors in addition to this Agreement.

    Recurring Billing

    Some of the Paid Services may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you ("Subscriptions"). By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation.

    WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT.

    Auto-Renewal

    Unless you opt out of auto-renewal, which can be done through your account settings, any Paid Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. If you terminate a Paid Service, you may use your subscription until the end of your then-current term, and your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

    Cancellation

    You may cancel your subscription at any time through your account settings. To avoid being charged for the next billing period, you must cancel at least 24 hours before your renewal date. Upon cancellation, you will retain access to Paid Services until the end of your current billing period. Vugola does not prorate or refund partial subscription periods.

    Refund Policy

    All sales are final. Except where a refund is required by applicable law, Vugola does not offer refunds for any subscription, credit purchase, or other transaction once a payment has been completed, including for claims of dissatisfaction, accidental purchases, or changes in personal circumstances. By completing a purchase, you acknowledge that you have read and accepted this no-refund policy.

    Nothing in this policy limits any non-waivable statutory rights you may have as a consumer under the laws of your jurisdiction, including any applicable rights of withdrawal for consumers in the European Union or United Kingdom.

    You may cancel your subscription at any time from your account settings. No reason or approval required. Upon cancellation, your plan remains active through the end of the current billing period, and no further charges will be made. Credits already issued are non-refundable and non-transferable.

    If you have questions about your account or billing, contact us at hello@vugolaai.com.

    Third-Party Services and APIs

    Some features rely on third-party services and APIs (TikTok, Instagram, YouTube, Facebook, Threads, etc.). Vugola has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of any third-party service.

    Vugola is not responsible for interruptions caused by:

    • API changes or deprecation
    • Rate limits imposed by third parties
    • Platform downtime
    • Revoked access tokens

    Features depending on third-party platforms may be modified or discontinued without notice.

    Account Suspension and Termination

    Terminations by You

    You may stop using the Services at any time. You may delete your account through your account settings or by contacting us at hello@vugolaai.com. You also have the option to download a copy of your data first.

    Terminations and Suspensions by Vugola

    Vugola is free to terminate (or suspend access to) your use of the Services or your Vugola Account for any reason in our discretion, including your breach of this Agreement. Vugola has the sole right to decide whether you are in violation of any of the restrictions set forth in this Agreement.

    Effect of Account Suspension or Termination

    Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. We will try to provide advance notice to you prior to our terminating your account so that you are able to retrieve any important User Submissions you may have stored in your account (to the extent allowed by law and this Agreement), but we may not do so if we determine it would be impractical, illegal, not in the interest of someone's safety or security, or otherwise harmful to the rights or property of Vugola.

    Provisions that, by their nature, should survive termination of this Agreement shall survive termination, including any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.

    Other Legal Terms

    Warranty Disclaimer

    THE SERVICES AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICES ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. VUGOLA DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. VUGOLA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

    Limitation of Liability

    To the fullest extent permitted by law, Vugola is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to:

    • Data loss
    • Revenue loss
    • Service interruptions
    • Third-party platform actions

    In no event shall Vugola's total cumulative liability to you for any claims arising out of or related to this Agreement or the Services exceed the greater of (a) the total fees paid by you to Vugola in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100). This limitation applies regardless of the form of action, whether in contract, tort, negligence, or otherwise, and even if Vugola has been advised of the possibility of such damages.

    Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. To the extent such laws apply to you, some or all of the above exclusions or limitations may not apply, and our liability will be limited to the maximum extent permitted by applicable law.

    Indemnification

    You agree to indemnify and hold harmless Vugola and its officers, directors, employees, agents, and successors from any claims, damages, or expenses arising from:

    • Your use of the Service
    • Your violation of these Terms
    • Your violation of third-party rights

    Governing Law

    These Terms are governed by the laws of the State of South Dakota, United States, without regard to its conflict of laws principles. Subject to the arbitration provisions below, you and Vugola agree to submit to the exclusive jurisdiction of the state and federal courts located in South Dakota for any dispute not subject to arbitration.

    Informal Resolution

    Before filing a formal claim, you agree to first contact us at hello@vugolaai.com to attempt to resolve the dispute informally. Your notice must describe the dispute and the relief you are seeking. You and Vugola will work together in good faith to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services. If the dispute is not resolved within thirty (30) days after we receive your notice, either you or Vugola may begin a formal proceeding as described below. This informal resolution step is a condition that must be completed before starting arbitration or, where permitted, a court proceeding.

    Binding Arbitration

    Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

    If the dispute is not resolved through informal resolution, you and Vugola agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services, including the existence, validity, interpretation, breach, or termination of these Terms, and including any claim that all or part of these Terms is void or voidable, will be resolved by binding individual arbitration rather than in court, except as set out in the "Small Claims Exception" and "Arbitration Opt-Out" sections below.

    The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The AAA Rules are available at www.adr.org. The arbitration will be conducted by a single arbitrator. The arbitrator is bound by these Terms.

    The arbitration may be conducted in person in South Dakota, United States, by videoconference, by telephone, or based only on written submissions, as you elect for claims that qualify. The arbitrator may award any relief that a court could award to you individually under applicable law, and must follow these Terms as a court would. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

    As to filing fees: if your claim seeks relief that does not exceed ten thousand dollars ($10,000), Vugola will pay all AAA filing, administration, and arbitrator fees once you have paid any amount the AAA Rules require you to contribute toward the initial filing fee, unless the arbitrator determines that your claim was frivolous or brought for an improper purpose. For claims seeking more than that amount, the payment of all such fees will be governed by the AAA Rules. Each party is otherwise responsible for its own attorneys' fees and costs, except where applicable law or the AAA Rules provide otherwise.

    If the AAA is unavailable or unwilling to administer the arbitration consistent with these Terms, you and Vugola will select an alternative administrator that will. If no administrator is available, a court of competent jurisdiction will appoint the arbitrator.

    Arbitration Opt-Out

    You may opt out of this agreement to arbitrate. If you are a new user, you may opt out by sending written notice to hello@vugolaai.com within thirty (30) days after the date you first accept these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you want to opt out of arbitration. Opting out of arbitration has no effect on any other part of these Terms, including the Class Action Waiver below, and does not affect any prior or other arbitration agreement between you and Vugola. If you opt out, disputes between you and Vugola will be resolved in the courts identified in the "Governing Law" section.

    Small Claims Exception

    Nothing in these Terms prevents either you or Vugola from bringing an individual claim in a small claims court for disputes within that court's jurisdiction, so long as the matter stays in small claims court and proceeds only on an individual, non-class basis.

    Class Action Waiver

    YOU AND VUGOLA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NEEDED TO RESOLVE THAT PARTY'S INDIVIDUAL CLAIM.

    If a court or arbitrator decides that this Class Action Waiver is unenforceable as to a particular claim or request for relief, then that claim or request will be severed and may be brought in a court of competent jurisdiction, but the rest of the arbitration agreement and this Class Action Waiver will continue to apply to all other claims and requests for relief. This is an exception to the general "Severability" provision below.

    Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

    Entire Agreement

    These Terms, along with our Privacy Policy, constitute the entire agreement between you and Vugola LLC regarding the Services.

    Changes to Terms

    We are constantly trying to improve our Services, so this Agreement may need to change along with our Services. We reserve the right to change this Agreement at any time, but if we do, we will place a notice on our website, send you an email, and/or notify you by some other means.

    If you don't agree with the new terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to this Agreement is effective, that means you agree to all of the changes.

    Contact Information

    Vugola LLC
    Email: hello@vugolaai.com
    Website: vugolaai.com

    AI Processing & Data Usage

    By using Vugola, you acknowledge that uploaded video content is processed by artificial intelligence systems to identify clips, generate transcriptions, and create captions. This processing is performed by Vugola and by the third-party AI and infrastructure providers that support the Services, as described in our Privacy Policy. Processed content may be temporarily stored for up to 30 days to support clip delivery and re-renders. We do not use your video content to train AI models, and our AI providers are contractually restricted from using your content to train theirs. You retain full ownership of all uploaded content and generated clips. For more detail on how we use machine learning to improve the Services, and the lawful basis for it, see "Machine Learning and Service Improvement" above and our Privacy Policy.

    By using Vugola, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.